Showing posts with label fair business practices. Show all posts
Showing posts with label fair business practices. Show all posts

Daily Devotional for September 17, 2015

Proverbs 11:1-3
God hates cheating in the marketplace;
    he loves it when business is aboveboard.
The stuck-up fall flat on their faces,
    but down-to-earth people stand firm.
The integrity of the honest keeps them on track;
    the deviousness of crooks brings them to ruin.

Scripture quotations from The Message. © 1993, 1994, 1995, 1996, 2000, 2001, 2002 by Eugene Peterson.  Used by permission of NavPress, Colorado Springs, CO.  All rights reserved.

My dad was a jack-of-all-trades who “wore several hats” in his lifetime.  He recapped tires, owned a welding shop and worked as a welder on construction projects across two states.  He was a licensed funeral director, a firefighter, and an EMT.  My dad owned and operated a cultured marble manufacturing business.  And somewhere in there, he worked as a fishing guide on the lake that surrounds our community.  I’ve probably even missed a few jobs that my dad performed, but you get the picture.  In each “occupation,” Daddy tried his best to conduct his business with integrity and humility.  My dad was anything but a phony!

Countless homes around our community are adorned to this day with wrought-iron railings, chimney caps, metal stairways and more that my dad made in his welding shop.  Dozens of houses feature cultured marble counter tops, showers, whirlpool tubs and more that Daddy created at “The Sink House.”

My dad worked with a lot of “high-end” clients…and many of them were plenty demanding.  The “swirl” of this marble piece didn’t track in the preferred direction (you get what you get when you create a piece of marble!), so Daddy would make another.  He would struggle and “cipher” and pound away at a piece of steel until he got the metal to look exactly as the client envisioned.  The customer was always right…even if the end result was that my dad almost paid THEM to create their “masterpiece!”

My dad was by no means a wealthy man in terms of money and possessions.  But on the day of his funeral, the chapel could not hold all who came to pay their respects.  He built a reputation for fairness and integrity.  His word was his bond. He served in his church - as a Sunday school teacher and on countless committees.  He comforted grieving families…and nurtured his own.  None of us is perfect…and neither was my dad.  But I learned from both of my parents that one of the most valuable assets we have is our integrity.

Life can deal each of us some pretty mean blows – and my parents have not received a “pass” in that department.  But their demonstrations of steadfast faith in God in the midst of challenges – and even a few dealings with crooked or dishonest people – have represented the tenets of these scripture verses well.  God didn’t promise to make us rich and famous – or to take away all of our problems and challenges.  But He did promise to stand beside us and soften the blows.

We are all facing challenges of some sort…maybe not today, but they will come at some point.  Difficult and dishonest people will enter our lives…stuck up “know-it-alls” will try to distract us, at best…and sometimes disrupt our course with their rhetoric and antics.  But we must remain faithful and focused on God and HIS will.  We must operate in His commands through Jesus Christ to “love others as God loves us – and as we love ourselves.”

Ultimately, God will deal with the crooks who lie, cheat and steal – and those who mistreat others along the way.  Let’s not be among them!  Let’s take the high road and stay focused on serving God according to His will. Our reputation as true Disciples of Christ is at stake.  I don’t want to risk any damage to mine…do you?


©2015 Debbie Robus

Daily Devotional for July 29, 2015

Deuteronomy 25:13-16
“In all your transactions you must use accurate scales and honest measurements, so that you will have a long, good life in the land the Lord your God is giving you. All who cheat with unjust weights and measurements are detestable to the Lord your God.”

The Living Bible copyright © 1971 by Tyndale House Foundation. Used by permission of Tyndale House Publishers Inc., Carol Stream, Illinois 60188. All rights reserved.
 
I’ve been watching a scrapbooking tool for sale on eBay for the last few days.  The opening bid price was really reasonable…but the shipping cost seemed excessive.  So I contacted the seller and asked if it would be possible to use a flat rate Priority Mail shipment and save at least $2 on the shipping costs.  The seller replied that this would save me $2…but it would cost him/her that much in gas to take the package to the Post Office.  My response was polite…but I pointed out that the US Postal Service will not only deliver Priority Mail shipping boxes directly to your doorstep, the mail carrier will pick up packages when they are ready for delivery.  So the “gas money” excuse made no sense… and I decided to seek this product elsewhere.

Bidding on this item will end soon, but I have noticed that the seller has reduced the shipping cost – by almost $2!  So I am watching and thinking that I might jump back in at the last minute to purchase.  Now, I know you probably find this whole exchange completely uninteresting…but here’s my point. One of the things that Greg and I learned early in our business experience was that nothing is better than good customer service and building a strong reputation for its practice.  And making excuses is never a good idea. We "do business" much more often with companies who offer fair transactions and liberal service policies with regard to returns and an eagerness to make things right.

When you understand that accuracy, honesty and fair treatment in business - and in life, generally - are scriptural…you are on your way to understanding what it means to walk in God’s ways and to serve others in a manner that pleases Him. I get it…there are times when you are strapped to the max, and you really would rather pocket that extra few dollars than pass the savings along to someone else. There are days when you want to take the bigger piece of pie and give the smaller portions to your family…hoping that they will never know the difference.

There are times when we think that nobody will notice if we “fudge” just a little.  I am reminded of a funny story about a woman who hurriedly made a cake for the church bake sale, and it “fell” in the middle.  In an effort to “safe face,” she inserted a roll of toilet paper, iced the cake, and sent it to church.  The lady called her daughter and asked her to be the first on the scene to purchase back the cake.  When the daughter arrived, the cake had sold!  The cake baker was invited to dinner at the home of a very “snooty” church member, and when dessert was served, the hostess came to the table – with the “toilet paper” cake.  The woman who baked it was prepared to be humiliated, but another guest asked the hostess if the cake was homemade, and she replied, “Why yes!  I baked it myself!” The punch line was…”God is good.”

While this is a humorous illustration, the truth remains that our deceptions have a way of backfiring – although I seriously doubt that God would be pleased with EITHER church lady in this story!  If nobody ever finds out what we did…God will know.  And really, this is all that you need to think about. It should be all that matters.

What sort of “customer service” or treatment do you offer to others…in business AND your daily living?  As if pleasing God were not enough, when our words and actions glorify Him, He blesses us in ways we never expected. This should be more than ample motivation to always “take the high road.”  So how are you doing these days?


©2015 Debbie Robus